Privacy Policy

1. Who we are

Narrattr ("we", "us", "our") is a brand intelligence and content preview service. We help businesses understand their brand positioning and generate content ideas from their public website. Our service is operated by the Narrattr team. For any privacy-related questions, contact us at salessupport@organicsphere.com.

2. Information we collect

We collect the following types of information:

• Website URL. The URL you submit is used to fetch and analyze publicly available content from that website. We do not access any private or authenticated pages.
• Email address. If you choose to save your preview, we collect your email to send a verification link and provision your workspace. We do not send marketing emails without your consent.
• Name. Optionally provided when saving a workspace. Used only to personalize your experience.
• Usage data. Standard server logs including IP address, browser type, and pages visited. Used for security, debugging, and improving the service.
• Feedback. Optional reactions and comments you leave on preview sections. Used to improve the quality of our brand analysis.

3. How we use your information

We use the information we collect to:

• Generate your brand preview and content analysis
• Send email verification links and workspace access
• Improve the accuracy and quality of our analysis pipeline
• Respond to support requests and enquiries
• Maintain the security and integrity of the service

We do not sell your personal information to third parties.

4. Third-party services

We use trusted third-party service providers to operate Narrattr, including infrastructure hosting, database storage, email delivery, and AI processing. These providers are contractually required to handle your data securely and only for the purposes we specify. We do not authorise them to use your data for their own marketing or purposes unrelated to delivering our service.

For a list of our current sub-processors or to ask about a specific provider, contact us at salessupport@organicsphere.com.

5. Data retention

Preview sessions are stored for up to 24 hours and then marked as expired. If you save your workspace, your account data is retained until you request deletion. You may request deletion of your data at any time by contacting us at salessupport@organicsphere.com.

6. Cookies

Narrattr uses only essential session-based cookies necessary for the service to function. We do not use advertising or tracking cookies.

7. Your rights

Depending on your location, you may have the right to access, correct, or delete the personal data we hold about you. To exercise any of these rights, contact us at salessupport@organicsphere.com and we will respond within a reasonable timeframe.

8. Changes to this policy

We may update this policy as the service evolves. Material changes will be communicated by updating the effective date at the top of this page. Continued use of Narrattr after changes constitutes acceptance of the updated policy.

9. Contact

For any questions about this Privacy Policy, email us at salessupport@organicsphere.com.